San Francisco, California, United States
Sr. Customer Success Manager, Customer Success
Experienced Customer Service Team Leader skilled in increasing customer retention through: listening, improving process, and coaching.
I am an advocate and an ally, personally and professionally. My clients span the worlds of high-tech, IT, telecom, financial services, animal rights & rescue, healing childhood trauma, building compassionate communities, and amplifying the voices of those who strive to be heard. We all have tools available to us whether they are technical, physical, or emotional. Supporting clients in learning how to use their tools effectively facilitates growth and empowerment. I find tremendous personal joy in helping people achieve their goals.