The DocuSign Impact Corps is a community of skilled and passionate DocuSign employees who want to help nonprofit organizations maximize their impact by moving manual, paper-based processes to the cloud. Whether you’re just getting started with DocuSign eSignature or if you’re a more experienced user needing support to overcome a roadblock, our experts are here to help.
While we are happy to work with any nonprofit users of DocuSign, our primary focus will be helping nonprofit organizations who have received discounted or donated DocuSign products through our partnership with TechSoup.
The DocuSign Impact Corps is ideal for new DocuSign users, first-time admins, or more experienced users who need help overcoming technical roadblocks to maximize their usage of DocuSign.
DocuSign Impact Corps sessions should be scoped for completion within 1 to 3 hours. If you feel you need more than the initial one-hour session with your selected volunteer, keep these things in mind:
To make the most of your initial advisory call, share as much information as possible about your current usage of DocuSign and any questions or challenges you have.
Key details to share include:
You can expect to receive an email response from your volunteer within 3 business days. Your initial one-hour session will take place via phone or video call. Your DocuSign Impact Corps volunteer will work with you to understand your organization’s needs and how they can help. If your needs are limited to troubleshooting or basic DocuSign training, this initial conversation may be all you need. If you’d like additional guidance, your volunteer may be able to help define next steps and direct you to additional resources. Any follow-up actions or additional conversations should be mutually agreed upon by you and your volunteer.
The DocuSign Impact Corps is a community of skilled and passionate DocuSign employees who want to help nonprofit organizations maximize their impact by moving manual, paper-based processes to the cloud. As a volunteer, you have the opportunity to use your specialized skills and knowledge to help nonprofit organizations focused on making a social impact.
The DocuSign Impact Corps is your chance to give back and utilize your DocuSign skills for good! This is a great way to enact the Work of Your Life promise by applying your DocuSign expertise and giving back to the community. Other benefits include: meeting other volunteers, growing as a leader through interacting with many types of nonprofit organizations, and learning about organizations you may not have encountered otherwise.
The DocuSign Impact Corps is one of the ways DocuSign IMPACT is executing on its mission, which is to bring the strength of our people, our products and our philanthropy to bear in creating stronger communities and a more sustainable planet. With an increasing number of nonprofit customers leveraging our donated and discounted eSignature web products, we wanted a scalable way to support those organizations with effectively deploying DocuSign while allowing employees to give back by using their skills and expertise.
Wonderful! We look forward to having you on board. Here is what we expect of our volunteers:
When you’re ready to sign up, please click the “DocuSign Impact Corps” tile in Okta and complete your profile.
As a volunteer, you should aim to deliver exceptional customer experiences and do your best to help customers arrive at a solution for their critical needs. We want organizations to learn how best to use DocuSign eSignature for their needs and recommend DocuSign Impact Corps volunteers to others. You won’t have all the answers or be able to solve every problem, and that’s okay. Do your best to help our nonprofit customers, be transparent about your limitations, and don’t hesitate to contact firstname.lastname@example.org with any issues that come up along the way.